Vent: My $60 Xbox controller broke after 3 months and I had to buy a new one

I bought an off-brand Xbox controller off Amazon for about $60 back in November. The left thumbstick started drifting bad by February, right in the middle of a Borderlands run. I tried updating the firmware and cleaning it, but nothing fixed it. So I had to shell out another $70 for an official Microsoft one that actually works. Anyone else get burned by cheap third-party controllers and learn the hard way?

2 comments

2 Comments

mason_knight4d ago

Did you try reaching out to Amazon support before buying the new one? Sometimes they'll actually refund or replace stuff if you complain about defects within a few months. I learned that the hard way too after a cheap PowerA controller gave out on me during a Halo session.

margaretk894d ago

Actually it's not just Amazon... most places have a 30 day return window for electronics. After that you're at the mercy of the manufacturer's warranty. PowerA controllers specifically have a 2 year warranty but you gotta go through their website, not Amazon. I had a drift issue with one and they sent me a replacement after I filled out a form and sent a video showing the problem. Just a heads up in case yours gives out again mid-Halo session.