Update: A 20-year-old Square D breaker in a Boston brownstone just welded itself shut on me yesterday.

I had to cut the main feed and replace the whole panel because the bus bar was too damaged, so has anyone found a good way to explain that kind of cost to a homeowner without them freaking out?

2 comments

2 Comments

fisher.mason9d ago

Honestly, I just tell them straight up. It's old gear that failed and could have burned the place down, so this is the fix.

holly_williams8d ago

Yeah, telling them it's old gear that could've started a fire is the only way to go. People get scared about the cost until they picture their own stuff going up in smoke. It turns a repair bill into a safety thing they can't ignore.