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PSA: the dispatcher in Dallas quoted me $650 on the phone, then the driver showed up asking for $1,100 cash
I read the fine print on the contract after he left and it says the quote is just an 'estimate' they can bump at pickup, which is exactly what the guy at the truck stop in Amarillo warned me about. Has anyone actually gotten a broker to honor the quoted price, or is the cash-on-delivery thing just how this works now?
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abby_scott7d ago
This is the same thing that happened with my internet bill last year, where the price they advertise is never the price you pay and somehow that's just legal now. Every company seems to have figured out that a quote is not a promise, it's just a number to get you in the door, and the fine print is where they hide the real cost. Moving is extra bad because your stuff is already on the truck, so what are you supposed to do, tell them to unload it on the street? You're basically held hostage at that point and they know it. Get everything in writing with a hard number and refuse to pay a dime over it, and if they try to hold your stuff, that's when you call the cops or a lawyer.
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