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My old boss said to stop tracking every task in ops, and I fought him for 6 months
He kept pushing me to cut our weekly task list from 40 line items down to just the 5 things that would sink us if they slipped, and I thought he was just lazy. Then Q3 hit, we missed two shipment deadlines at the Aurora warehouse, and it turned out nobody was watching the two items that actually mattered. Curious how small a list other ops folks keep on their dashboards?
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