Had a customer at the shop tell me his way of aging beef was better than mine

Guy comes in last Saturday, drops off a prime rib and insists I hang it in the cooler for 28 days. Says his uncle did it that way and it was 'the only proper method.' I've been doing 21 days max for dry aging, anything past 24 gets that funky ammonia smell in my setup. Told him I'd do 21 and he got all red in the face. Anyone else deal with customers who think they know more about your own walk-in than you do?

3 comments

3 Comments

mark73114d ago

Had a guy at a house showing last month tell me his method for checking foundation cracks was better than mine. He spent like ten minutes explaining how he uses a level and a marble, meanwhile I'm standing there thinking, "I've sold 40 houses in this neighborhood, I know which cracks are bad and which ones are just settling." He ended up pulling out his phone to show me a YouTube video about it. I just nodded and showed him the next bathroom.

the_julia14d ago

oh man, I feel this so hard. There's always that one guy who thinks his YouTube certification makes him an expert. I had a buyer once who spent twenty minutes explaining why the foundation was "doomed" because of a hairline crack near the window, and he kept waving his little laser level around. I just stood there, nodding, while I was thinking "I've seen this exact crack in four other houses on this street and they're all fine." It's like, buddy, you watched a video, I've been doing this for years. I feel your pain.

mila_craig414d ago

Wait, you just let him ramble and move on? I used to do that too until I learned the hard way - next time just point at the crack and say "that one's normal settling, that one'll need a $500 fix." Shuts them up pretty quick when they realize you actually know what you're talking about.