Heard a customer in my shop say they'd never buy roses again

A woman was telling her friend in my store last week that she got roses from a big chain and they wilted in two days. She said she's done with them for good. It made me think about how one bad bunch can turn someone off a whole flower. How do you guys make sure new customers have a good first time, especially with tricky flowers like roses? Do you give them a care card or something?

2 comments

2 Comments

taylor.phoenix1d ago

Ever tried a quick demo on how to trim the stems and change the water?

seth_carr1d ago

Roses are tough flowers if you know how to handle them. The problem is usually the water, not the flower itself. A care card is good, but showing someone how to do it right is better.