Found a sneaky cause of ice maker failures after 3 calls to the same house in Phoenix

I kept getting service calls for a fridge that wouldn't make ice. Customer said it was a new unit, only 8 months old. I swapped the water valve, then the control board, and the ice maker still wouldn't drop cubes. On the third trip I finally noticed the water line had a tiny kink behind the fridge where it pressed against the wall. That kink was barely letting any water through, but it wasn't leaking so I missed it the first two times. A $5 brass coupler and a straight section of hose later, ice maker works perfect. How do you guys check for hidden water line issues before swapping expensive parts?

2 comments

2 Comments

juliawalker1mo ago

Wait, you did two whole service calls before spotting a kink?

grace4191mo ago

Ha! Oh man that reminds me of this time I was trying to fix my mom's printer and spent a whole afternoon replacing ink cartridges before realizing the paper tray was just jammed with a crumpled receipt. She was so mad but I was too embarrassed to admit what I'd done. Sometimes you just get tunnel vision and overlook the obvious thing right in front of you. Happens to the best of us.