Swapped my foil tins for compartment boxes after 3 spills last month

I used to pack all my curry orders in those round foil tins with the paper lid, figured it was fine. Then last month I had three separate drivers show up with leaks all over the bag, two got thumbs down and one customer sent me a photo of their ruined laptop bag. I switched to those black compartment boxes with the snap lids, the ones that cost like 15 cents more each. First week I only had one complaint about portion size, but zero leaks. Has anyone else dealt with angry customers over packaging failures, and did you find a cheap fix that actually holds up? I'm still testing different brands around the Dallas area if anyone has a favorite.

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margaret_singh115d ago

Wait till you get a driver who throws the bag on the seat and those snap lids pop right off. I ran a biryani popup for two years and switched back to foil after compartment boxes cracked in the cold during winter deliveries. The plastic gets brittle under 40 degrees and the hinges snap, then you got sauce mixing into rice and a customer who thinks you're cheap. Foil tins might dent but they never split open, and a little extra tape around the paper lid stops most leaks. You traded three spills for a new set of problems that show up when it gets cold or the driver stacks too many bags.

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