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Just realized that thorough lock cylinder inspection trumps speedy service every time
I often hear locksmiths prioritize quick turnarounds to keep clients happy, but I disagree that this should come at the expense of diligence. Taking those extra minutes to examine each cylinder closely saved me from a callback on a commercial job last Tuesday.
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alexbrown6mo ago
Glad you avoided a callback with that extra care.
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jakep246mo ago
Three callbacks last year were all from jobs where we skipped the full inspection. I mean, it might add five minutes, but idk, that's nothing compared to driving back across town. Like, one was a commercial client where the latch kept sticking, and we had to replace the whole assembly. Maybe it's just me, but that extra care really does prevent headaches later.
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masonjohnson6mo ago
But is avoiding one callback really worth slowing down every job? I see @alexbrown's point, but most of my residential clients just want their lock working quickly, not a forensic examination. Last Thursday I had a lady who needed her deadbolt fixed before her kids got home, and a five-minute adjustment did the trick without any follow-up issues. Focusing too much on inspection can sometimes create unnecessary delays for minimal gain.
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