Wait, you only scrubbed it once a week for six years?

Wow, scaffolding equals arson now?

Took this way further on a kitchen job last year and started adding a little "what this means for you" line under each bullet. Like instead of just "demo existing tile," I wrote "demo existing tile (this is the dusty part, we hang plastic and you lose kitchen access for about 3 days)." The wife told me later that one line saved her a total meltdown when the plastic went up. Same with stuff like "rough plumbing rough-in" becoming "we move the drain for the new sink, your water gets shut off for about 4 hours that morning." People don't fight about money as much as they fight about surprises. Kill the surprise in writing and the money talks get real short.