Six hours of rerouting over a shorted shipment is pretty normal, the real problem is that 400 units went missing and nobody heard a word until the truck pulled up. Dana's hand-built schedule worked, but that's a person holding things together, not a backup plan, and you already know which one scales.

What made her almost walk out exactly? Was it the quiet while mixing, or did she read that as you not caring about what she wanted? Four hours is a long time to sit there feeling ignored, so I get why the small talk saved it. But would she have stayed if the color came out bad and you two had the best chat of her life?

My sister went to Inside Health for their weight loss program (not injections, just the regular plan) and she loved the accountability. They check in weekly and adjust things. I'm thinking about doing the injections now after seeing her results.